Lead Inbox — WhatsApp CRM
The WhatsApp CRM built for Indian businesses.
Lead Inbox is a SaaS product built by ByteAiBoost — not a third-party tool we resell. It gives your sales team a shared WhatsApp inbox with labels, assignment, broadcast campaigns, and performance analytics. It is the foundation we build most of our WhatsApp automation on, and it is available as a standalone subscription for businesses who want a best-in-class WhatsApp CRM without a full engagement.
3.1×
faster average first response time
0 leads
lost to staff absence or number changes
SaaS
available standalone from ₹2,999/month
The problems we solve
- 01
WhatsApp conversations scattered across multiple personal numbers
- 02
No visibility into team response times or conversation outcomes
- 03
No way to broadcast to your existing customer list without individual messages
- 04
Leads go cold when a team member is unavailable
What we deliver
Shared team inbox
All WhatsApp conversations in one place — assign, label, and track every lead without anyone falling through the cracks.
Broadcast campaigns
Send targeted, compliant WhatsApp broadcasts to segmented contact lists — with delivery and read tracking.
Lead labels & pipeline view
Visual pipeline showing every lead at every stage, filterable by team member, tag, or status.
Quick replies & templates
Pre-approved templates and saved replies that keep your team consistent and fast.
Analytics & reporting
Response times, conversation volume, conversion rates, and team performance in a single dashboard.
Frequently asked questions
What is Lead Inbox and how is it different from WhatsApp Business?
Lead Inbox is a team WhatsApp CRM — a web platform that connects to your WhatsApp Business API account and gives your whole team a shared inbox. Multiple team members can see, claim, and reply to conversations from a single number. WhatsApp Business is a single-phone, single-user app. Lead Inbox is built for sales teams, with lead labelling, assignment, broadcast campaigns, and performance reporting.
What does Lead Inbox cost?
Lead Inbox starts at ₹2,999/month for a single team inbox. This includes the shared inbox, lead labels, quick replies, and basic analytics. Broadcasting and advanced automation are available in higher-tier plans. Contact us for current pricing on team plans and enterprise custom setups.
Can I use Lead Inbox without taking on a full ByteAiBoost engagement?
Yes — Lead Inbox is a standalone SaaS product. You subscribe, connect your WhatsApp Business API account, invite your team, and start using it. We offer an optional onboarding session to set up your labelling system, quick replies, and initial broadcast templates, but it's not required.
What WhatsApp number do I use with Lead Inbox?
You use your own WhatsApp Business API-enabled number — we help you get it set up if you don't already have one. The number stays yours; Lead Inbox is the platform that connects to it.
Does Lead Inbox work for customer support as well as sales?
Yes. Many clients use it for both — new leads come in as sales conversations, and existing customers reach out for support. The labelling and assignment system makes it easy to separate and route these. You can have different team members handling different conversation types from the same inbox.
Ready to build this for your business?
We'll start with a free audit of your current setup and show you exactly what this system would look like — and what it would return — for your specific situation.